Premium services get stronger regulation
News brought to you by Skint Tariffs, providers of price comparison for cheap international calls. Mobile phone users could be protected from intrusive texts and astronomical chares from unsolicited mobile phone services, under plans to better regulate premium phone content.
While some firms, such as skinttariffs.com, help customers save money by allowing them to make cheap international calls, others sign them up almost unknowingly to expensive services.
Regulator PhonePayPlus said premium rate mobile content will not be able to sign people up without their express consent, when the new regulations come into place in winter.
It will also force premium charge services to make it easy for customers to put an end to the service.
PhonePayPlus chief executive George Kidd said: "There is a clear lack of trust among many consumers about mobile premium services and this is small wonder when you consider the kind of harm that is being done to them by some providers."
As well as premium calls or text services, customers should also be on the lookout for the missed call scam whereby a text tells the user they have a missed call, but when they call back they are actually connected to a premium number.
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